Privacy Policy
Effective date: January 1, 2026
1. Data We Collect
We collect the following categories of personal data when you use Masterframe Grounds:
- Account data: email and hashed identifiers stored in your browser for sign-in convenience.
- Learning data: course enrollments, progress, quiz results, and certificates.
- Transaction data: items in cart, order value, and billing email (processed by payment providers).
- Technical data: device, browser, and approximate location derived from IP for security and localization.
2. How We Use Data
- Provide and improve our learning services and site reliability.
- Secure accounts, detect fraud, and enforce policies.
- Send transactional messages about course activity. You can opt out of non-essential email.
3. Legal Bases
We rely on contract performance, legitimate interests (security and service improvement), and your consent where required (e.g., cookies).
5. Security
We implement industry-standard safeguards and limit access to personal data. No method of transmission is 100% secure, but we continuously improve our controls.
6. Data Retention
We retain personal data for as long as necessary to provide services, comply with legal obligations, and resolve disputes. You can request deletion of your account data.
7. Your Rights
- Access, update, or delete your data.
- Object to processing or request restriction.
- Data portability (where applicable).
- Withdraw consent at any time without affecting prior processing.
8. Children’s Privacy
Our services are not directed to children under 13. If you believe a child has provided personal data, contact us to remove it.
9. International Transfers
If data is transferred across borders, we apply appropriate safeguards and contractual protections.
10. Contact
For privacy requests or questions, contact: [email protected] or +1 (415) 915-2042.