Frequently Asked Questions
Answers about access, progress, certificates, and equipment requirements.
How long do I have access to a course after purchase?
You receive ongoing access, including updates to modules and assessments. If a course is retired, we’ll provide an equivalent replacement when possible.
Do you issue certificates?
Yes. Complete required assessments to receive a shareable certificate indicating learning outcomes and verified hours.
What equipment do I need to follow along?
Any reliable mower (gas or electric), PPE (gloves, eye protection), and basic tools for maintenance modules (wrench set, file, torque wrench).
Can I learn at my own pace?
Yes. Modules are self-paced with progress tracking. You can revisit assessments anytime.
Do you offer team plans for small crews?
Yes. Contact us with the number of learners and timeframe to receive a tailored plan and admin dashboard access.
What is your refund policy?
If a course does not match its description, contact us within 14 days for assistance. Eligibility depends on usage and jurisdiction.
Do I need prior experience?
No for beginner tracks. Intermediate and advanced modules list prerequisites so you can build skills progressively.
How do I get support if I’m stuck?
Use the contact page for direct help, and review module notes and troubleshooting checklists within each course.